Privacy Policy

Last Updated: September 2026

PT Cygnet Pericon (“Cygnet”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information that you may provide when using this website.

This Privacy Policy explains how we collect, use, and protect information provided through the Cygnet website, including when you contact us, request information, request a product demonstration, or submit an inquiry about our products and services.

1. Information We Collect

We may collect information that you voluntarily provide through this website, including when you contact us, request information about our products and services, request a demonstration, or submit an inquiry.

Depending on the nature of your interaction with us, this information may include:

  • Name
  • Company or organization name
  • Business email address
  • Telephone or mobile number
  • Job title or role
  • Information contained in your inquiry or message
  • Other information that you choose to provide to us

We may also collect limited technical and website usage information when you visit our website, such as browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including to:

  • Respond to enquiries and requests submitted through our website
  • Provide information about Cygnet products, solutions, and services
  • Arrange product demonstrations, consultations, or meetings
  • Communicate with you regarding your inquiry or business requirements
  • Improve the performance and usability of our website
  • Maintain the security and integrity of our website
  • Comply with applicable legal and regulatory requirements

We will use personal information only for purposes that are reasonably related to the interaction in which the information was provided, or as otherwise permitted by applicable law.

3. Information Sharing

Cygnet does not sell or rent your personal information to third parties.

We may disclose or provide access to personal information to third parties where reasonably necessary to operate our website, respond to enquiries, provide requested services, maintain our systems, or comply with applicable legal or regulatory obligations.

Where third-party service providers process personal information on our behalf, we expect them to handle such information appropriately and in accordance with applicable requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, maintain website performance, understand website usage, and improve the user experience.

Cookies may allow the website to recognize a returning browser or retain certain technical preferences.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to maintain appropriate business records, or as required or permitted by applicable law.

The appropriate retention period may depend on the nature of the information and the purpose for which it was collected.

6. Data Security

Cygnet takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable law, you may have rights regarding the personal information that we hold about you.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Ask questions about how your personal information is processed

To exercise applicable rights or raise a privacy-related concern, please contact us using the contact information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services, including websites operated by our partners or other organizations.

Cygnet is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

9. Children’s Privacy

The Cygnet website is intended for business and professional audiences.

We do not knowingly seek to collect personal information from children through this website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, applicable requirements, or other circumstances.

When we make changes, the updated version will be published on this page together with the applicable “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

PT Cygnet Pericon
Palma One, 11th Floor
Jl. H.R. Rasuna Said Kav X-2 No. 4
Jakarta 12950, Indonesia

Email: solutions@cygnetpericon.com
Phone: +6221 252 1090